This Application is a Cloud based Society community portal to manage various apartment related activities from Raising invoices to collection and tracking with facility booking to meeting invitations.
With Value added services many personal and day to day necessities can be fulfilled right from Groceries to Ironing, Carpentry, Painting and cab bookings.
Below can use our application:
There is no right time for any apartment / society for getting this application. Whether fully occupied / Not, and whether registered or not, whether mid of the period or start of the year this application can be implemented any point of time.
For better Finance tracking purpose, if you plan to implement in mid of the year our migration team will help to input Trial Balance upload either at start of financial year or on day of go-live.
We are different in many aspects stated below:
This application is applicable for residents who are staying in groups and very well be implemented in Gated communities too.
Yes, one of the unique feature is making online payments secured. We tied up with one of the major payment gateway service provider with deep discounted transaction charges. These payment transactions are fully secured with 256 bit encryption.
This application transacts in a very secured layer of 256 bit encryption. Not only this is encrypted for payment transactions but at Each and every page of the application.
No. Your data is fully secured and confidential. We will be having Non Disclosure agreement with each and every society where in Society data / Emails / Phone numbers will not be shared to any one and the same will be used for our customer support members to communicate with members for day to day offers and information purpose.
There is no specific time for implementing our application. Any part of the month or period services can be availed. Our Migration team will help for smoother transition.
If you are member of our application we maintain history right from start to till membership expires. After expiry of term we will retain data for 1 year and later be deleted. This is to ensure, if you come back again old data will be useful.
Apart from regular Society / Apartment management activities, many other services are provided through this right from Groceries to Ironing, Car Pool, Classifieds, Online and offline offers especially for ItsMyAccount family members and many more to add.
No problem, our customer care team will support for inputting your data on case to case basis with minimum charge based on number of transactions. Just scribble on the paper, take a photo or scan and send to our customer care team, they will process rest and the data will be made available online.
Cost is very meagre. 50Ps a day and Rs. 15/- a month per Flat.
a) Non – Finance Related:
b) Finance Related: As of date of Go-live, previous month Closing Trial balance will be migrated. Transactions related to previous months will not be entered by our team. If Needed, Society on their own to input previous months finance data within Finance Module of the Application.
However, as this is related to Accounts and previous months data. An extra amount will be charged based on the quantity and quantum of work if Society wants IMA Customer support team to enter the data. Note: Data needs to be validated by Society and not responsibility of Customer support team. There would not be any reconciliation activities taken up
Initial SMS of 10 times number of Flats will not be charged and provided as per inclusive pricing. Later on minimum charge you can purchase bulk SMS ranging from 1000 to 10000.
After making payment for further bulk SMS, addition / loading of those number will be done in 2 hours.
Yes, Finance Module is integrated and all postings and update happens real time. Users / Members can view their financial statements real time (Balance sheet/ Profit & Loss Account / Trial Balance / Ledger accounts)
Yes. Application is accessible through Mobile / Tab / Desktop
Yes. Facility / Community hall booking can be made online with out dependent from Estate manager or incharge. All the details of the pricing and availability can be viewed through the portal and bookings / cancellations can be made. Real time invoice will be generated and sent via SMS and Email alongside making them available for ever in members personal account section.
Unique feature of the application is to make all information online and real time to every one based on authorizations provided.
Extensive mechanism has been provided to track various Fixed Assets and inventories right from Migration level details, receipts and issues with incharge details along side providing detail reports with date range.
This application is very easy to install and user friendly
Asset and Inventory module of the application will have provision to update AMC details and track service completion dates. For every AMC service due based on reminder number of days notifications in the form of SMS and Email will be sent to moderator.
Yes, robust module of Complaints management has been inbuilt in the application. Any member can track his own complaints raised, Status and closure with detail description. As a Moderator he can able to view all complaints.
To start with and to give high level picture of society finances reports like Balance sheet, Profit & Loss or Income and expenditure account, Trial Balance, Ledger account with group wise and individual wise, Day book, Members Due list etc.
Any new requirements which we get suggestion from our members can be taken up based on importance if that change will be useful for all societies / state. If change requested will be beneficial only to your society, then feasibility study will be conducted before taking decision to implement since it involves significant cost.
We want to ensure our customer care support is approachable and be very friendly. We take utmost care in handling all our member queries.
As of now we are not attaching any SLA for our customer care support team members and try to address all the issues / concerns / suggestions and reply to members ASAP with out any delay. Our main focus will be into Communication management with Members.
Any common document or personal documents can be uploaded and stored with out any storage limit in the application. Common documents which are applicable to all members are to be uploaded by Moderator / Society admin. Personal documents needs to be uploaded by member in their personal section. Application will allow any number of downloads and any number of uploads.
Yes. One of the communication management channel. Adhoc SMS and Emails can be sent to all or selective members from Moderator only through My Residents section and Members Due section.
Exit is also as easy as entry. No contract cancellation charges or inbuilt costs which needs to be beard.
Minimum contract period would be 1 year and extendable. Even if there is gap in renewal, whole of the data can be made available when re-activated again.
Any one can reach to our customer care through Email / Phone (Support@ItsMyAccount.com / +91 888 401 6000) and our executive will get in touch with you for a Demo or high level overview of the application.
Yes, on case to case basis after taking necessary approvals from our management, we can always look into this possibility to support user community and maintain long term relationship.
Robust mechanism has been built to address authorizations.